RetroViewer VIP Membership Program

Terms of Use

(Last updated: July 28, 2021)

Welcome to the terms and conditions for Image3D’s RetroViewer VIP Membership Program (“RetroViewer VIP”). These terms are between you and Image3D LLC (“Image3D”) and govern your and our respective rights and obligations as they relate to your membership in RetroViewer VIP (“your membership” or “your RetroViewer VIP membership”). By becoming a member of RetroViewer VIP and agreeing to the accompanying terms on the checkout page by checking the indicated box, you agree to accept these terms and conditions for RetroViewer VIP and you represent that you are at least 18 years old.

Please note that your use of our website and RetroViewer VIP is also governed by our RetroViewer Terms and Conditions, Privacy Policy, and Cookie Policy, as well as all other applicable terms, conditions, limitations, and requirements related to our website(s), all of which (as may be changed over time) are expressly incorporated into these Terms of Use (collectively, "these Terms"). These Terms constitute the entire agreement between you and Image3D relating to RetroViewer VIP and your membership.


To enroll in RetroViewer VIP, you must create an account or log in to your pre-existing account.

Agreement Changes

We may, in our sole discretion, change these Terms without notice to you. We encourage you to review these Terms frequently to ensure that you understand all of the terms and conditions that apply to your membership and redemption of codes.

If any change to these Terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or Terms. Instead, these Terms will be reformed to replace any severed provision with a valid and enforceable provision which comes as close as possible to expressing the intention of the severed provision. YOUR CONTINUED PARTICIPATION AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. If you do not agree to any changes, you must cancel your membership. No such changes—including but not limited to pricing changes—will apply to your membership during the three-month period when you are prohibited from canceling your membership.


When you join RetroViewer VIP, you are able to purchase reels at a steeply discounted price. You need not order the reels immediately. By email, you will be provided with redemption codes that can be redeemed for reels. Each code has a cash value equal to the cost of a reel. These codes have no expiration date. Viewers and reel holders are sold separately.

Shipping for the viewer is not included in the cost of the membership and will be added at checkout. Reel-only shipping within the U.S. via USPS is included with each reel code. At checkout you will have the option to upgrade to another shipping method and will be charged the difference. No sales tax will be applied to the reel(s) you ordered using your codes but will be applied to viewer purchases as appropriate.

All the same restrictions apply to reels purchased using codes acquired through your RetroViewer VIP membership as apply to reels purchased without a membership. As noted in our RetroViewer Terms and Conditions, these restrictions include (but are not limited to) terms relating to copyright, image content, returns, and retention of images and reel files.

We reserve the right to change RetroViewer VIP benefits at any time in our sole discretion, including prices and discount amounts, but we will not change the price of your membership without first giving you an opportunity to cancel your membership.


You agree to pay the applicable monthly fee for each month that your RetroViewer VIP membership is in effect. Each monthly charge will be billed to the payment method used to create your membership or, if applicable, to any updated payment method you add to your account.

When you enroll in RetroViewer VIP, you expressly agree to permit us to charge your chosen payment method on a recurring basis. We will submit monthly charges to your chosen payment method without further authorization from you, until you provide prior notice that you wish to change your payment method or your membership is terminated.

If your credit or debit card cannot be immediately processed for any reason, we may make multiple attempts to process any payment due until the payment is successfully processed. If we are unable to process your credit or debit card, we will notify you and give you an opportunity to add another payment method in your account and to charge that payment method for your membership. We may suspend or terminate your membership if your payment is late and/or we are still unable to process your payment.

By using a credit or debit card, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your RetroViewer VIP membership or other purchase (including any applicable taxes and other charges).

Deactivation, Term, and Termination

Your RetroViewer VIP membership will remain in effect until it is deactivated or terminated.

You can deactivate your membership no later than one week after you enroll in RetroViewer VIP, provided that you have not used any of the codes you received in connection with your membership. To do so, you must contact us within the allotted time period. If you are eligible for deactivation of your membership, we will void your membership order and refund the charges.

You can terminate your RetroViewer VIP membership at any time after the first three months by contacting Image3D at 503.632.2470 or [email protected]. You cannot terminate your membership until payment for the third month has been received and processed.

We may, in our sole discretion, terminate your RetroViewer VIP membership at any time without notice. If we do so, you will be charged only for months that reel codes have been sent to you.

When you or we terminate your membership, you will not receive a refund of any previously paid amounts.

No Transfer of RetroViewer VIP Membership; Gifting of Codes

Your participation in the RetroViewer VIP is personal to you, and you may not assign or transfer your membership. You can, however, transfer your codes to others for use by them.

Contact Us

If you have any questions about these Terms or otherwise need to contact us for any reason, you can reach us by submitting a completed form on our Contact page, by emailing us at [email protected], or by calling us at 503.632.2470 (Toll Free: 1-855-Reels-4-U (1-855-733-5748)).