Rush Services Info
Concerned about your order arriving on time? We got your back.
If you choose RUSH services we can produce your order in 1-3 business days. Delivery time is additional and depends on the shipping method you choose at checkout. We will do everything that we can to get your order out as quickly as possible during this holiday season.
We are currently shipping orders outside of our normal operation hours. Therefore you may be receiving this e-mail after UPS/USPS has picked up for the day. Your package will ship on the next business day.
Please note that rush orders are processed ONCE per business day. This fee is paid via PayPal invoice or over the phone with any major credit card. Orders placed and rush fees paid by 1:00 pm Pacific will start that day.
The best way to rush your order is to e-mail our customer service with RUSH in the subject line. Rush orders are processed Monday – Friday; weekends do not count as "Rush Production" days. Rush orders placed over a weekend or holiday will begin the following business day.
RUSH FEES FOR REELS ONLY AND VIEWER SETS
Please note these are rush fees only, purchase prices remain the same.
 |
| 1 to 5 reels or sets | $30.00 |
| 6 to 10 reels or sets | $50.00 |
| 11 to 26 reels or sets (with identical reels) | $100.00 |
| More than 26 reels or sets (with identical reels) | $125.00 per day, contact for more info. |
Information
The following applies to orders with reels only or viewer sets.
Contact: Please reach out to customer service by email at [email protected]. Include "RUSH" in the subject line. Include any other necessary information about your order.
Timeline: Rush Orders require 1-3 business days of production time. Shipping method is then determined by the choice of the customer. Production starts after order is placed and paid. Orders placed or paid for after 1:00 pm Pacific will begin the following business day.
About Reels: To rush orders of 11 or more reels, all reels MUST be identical.
Payment: Rush Services is paid via Paypal Invoice or over the phone with any major credit card. Pricing is in USD.