*Our company and our shipping partners are working hard during the COVID-19 crisis to deliver your order quickly, safely, and put a smile on your face. It is possible that some orders may experience unforeseen delays. Thank you for your understanding and patience during these times.*
When putting together your custom Reel, there are a lot of steps that go into the process. Therefore, we have established a 5 business day turnaround time to create your order, not including the day of purchase. When ordering with a custom viewer imprint, such as your own wording or logo, there are even more steps involved, so there is a 10 business day turnaround.
To help understand our 5 business day turnaround, use this guide:
Please note that business days do not include weekends or major holidays.
Great news! We ship RetroViewer's all over the entire world! Everywhere from Dubai to the Philippines, New Zealand and Mexico, our reels go everywhere!
When placing your order, we offer several shipping methods from slow to quick. It is important to note that when choosing a shipping method, the estimated transit times do not affect our production time, but only applies to the shipping time.
And of course, once your order ships, you will receive an email update with a link to track your package.
We have created a handy shipping estimates page! To get an estimate for shipping around the world, please see this link.