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Contact Us

Hello. How can we help you?

Phone: 503-632-2470

Due to COVID-19 and Oregon's stay-home order, our office staff has been asked to work from home. We are answering and returning as many calls as possible during business hours, but are down to only one phone line. We thank you for your understanding and patience during this time.

Office hours are Monday - Friday, 8:00am - 4:30pm Pacific (We are located in Oregon)

You can email us directly at [email protected] OR fill out the form below.
We strive to answer emails within 24 - 48 hours during business hours, Monday - Friday. If you email outside of business hours we will get back to you as quickly as possible the following business day.

*If you have a question about your order, please include your order number when emailing or leaving a voicemail.

Looking for a quick answer? Here are our top questions:

*click the question to see the answer*

Yes! We ship all over the world. If you'd like to get an idea of the cost to ship to you, please take a look at this page- Shipping Estimates

7 is the magic number.

The viewer has 2 spots that you look through, one for each of your eyes. You look in the left side with your left eye and you look in the right side with your right eye.

The 14 images you see on the reel are the same image directly across from one another, one image for each eye. When the reel is in the viewer, you see the same image with your left eye and right eye at the same time.

Please see this page for details and photo explanations- 7 Images Explained

Once you place your order it takes us 5 business days to make it before shipping. For example, if you place your order on a Tuesday afternoon, it will ship from our facility by the following Tuesday. Delivery time is dependent on what shipping method you choose at checkout. The shopping cart offers options from USPS and UPS and will show you the estimated shipping time based on the shipping method you choose. Once your order ships from our facility, you will receive an email with your tracking number provided by the shipping company. For a handy guide on shipping estimates, please click here.

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Look for a response from us within 24 - 48 hours, during business hours, Monday - Friday (if you have an urgent request regarding your order, we recommend calling for faster assistance). Chat soon!